All our products are mostly shipped from our manufacturing facility at Jaipur in India and are track able.
Orders are shipped via Fed-Ex or UPS. However any other courier service of customer preference can also be used depending on the availability at our location.
Order processing takes 7-10 business days in normal case and approximately 2 weeks for the customized orders, although we try for the fastest possible. Transit time is usually 4-5 days so you can assume the shipping to delivery time to be of 2 weeks.
We send all the parcels insured to the invoice value and tracking details are mailed soon after the dispatch.
We do NOT ship to PO Box and require the complete mailing address along with the contact number.
Shipping delay owing to the customs, bad weather etc is not in our control and we should not be held responsible for that. Any specific instructions that are required to be followed at the time of shipping must be communicated well in advance.
Country specific Import duties, taxes etc are not included in the item price or shipping charges. These charges are the buyer's responsibility.